Uber

Uber

Ride with Uber for fast, reliable, and affordable rides.


Additional Informations
  • Current Version: Varies with device
  • Updated: February 15, 2018
  • Requires Android: Varies with device
  • Installs: 100,000,000 - 500,000,000

Screenshots


Descriptions


Uber is a ridesharing app for fast, reliable rides in minutes—day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit or cash in select cities.

Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 630+ cities worldwide—download the app and take your first trip today.

Requesting your Uber is easy—here’s how it works:
- Just open the app and tell us where you’re going.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture, vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash in select cities, Android Pay, PayPal, and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.

Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option.

Want to save money on your ride? Take uberPOOL—you’ll travel with other riders headed your way and enjoy a lower fare.

Want to elevate your experience? Take a high-end vehicle with UberBLACK. And there’s still more options—whether you’re traveling with a big group, or need a vehicle with accessibility features.

See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber

Have a question? Visit uber.com/help

Reviews


4.2
4,334,169 total
5 2,865,882 
4 606,324 
3 273,255 
2 123,511 
1 465,197 

  • Uber
    Abhishek Nayak Published date: February 17, 2018

    The help feature is useless. I have been trying to contact Uber for an issue so many times. 1st thing they don't have a call centre. 2nd thing the help feature in their app is just a dummy option which does not work. I have raised several tickets but have not received even a single response from their side. Uber I hope you are listening, I still havent received a response and I require assistance. Please contact me. Full Review

  • Uber
    Frank Durand Published date: February 18, 2018

    When I open the app sometimes it's blank I have to keep re-downloading this app just to get the app up and running properly. The navigation that they use is a joke. The same location that used to cost me 5 to 6 dollars cheaper they now charge me more. They also send my driver on a different route. I keep having to tell the driver where to go.... It's very annoying Full Review

  • Uber
    Toni Tab A Published date: February 16, 2018

    Is cancellation fee always charged to the customer? Even the cancellation is caused and made by the driver? I know it still can be cancelled by customer but why you waste his time for somebody else's mistake. Sometimes i just paid the fxxking fee and don't want to waste my time any longer. Fyi, i never cancel my trip unless the driver is asked me for and for a really good reason. Full Review

  • Uber
    Noah Ark Published date: February 17, 2018

    Dear uber, please note that some drivers are giving less than 5 stars to riders just because their own ratings are below average. Please tell me how do I report such things through the app. Please expand the list of standard issues to cover the small tricks played by the drivers Full Review

  • Uber
    Resmarie Manlapaz Published date: February 19, 2018

    The app doesn't proceed when i need choose what payment method I wanted to use. Either the option for card/cash payment wont show up or once I choose cash/card it proceeds to a blank map. I've uninstalled and reinstalled the app several times but always the same problem. The convenience the service provided by the drivers may have been great but the app does otherwise. Kindly, fix it ASAP. Full Review

  • Uber
    Edwin leng Published date: February 18, 2018

    Uber getting bad to worse. App doing ridiculous pairing n confused drivers. I might as well stick to grab. Car just passed the pickup coz app is giving drivers wrong directions, making drivers take a detour. Didnt happen just once. Staying in the east and pick up pt is in east as well, yet app makes drivers pick up passengers up in the north? Even the driver is questioning why! Full Review

  • Uber
    Mohit Mathur Published date: February 18, 2018

    They are good untill you do not need a support. Their customer support sucks. They do not take action against driver and if they misbehave or demand for cash on a non cash trip. I had this experience with uber support couple of times. My driver in Vizag asked for cash in the middle of nowhere kind of road and we have to pay because we were not sure how to deal with him. We reported the issue immediately but Uber bluntly denied the action. SonI moved to Ola. If they do not respect the customers then I am totally not interested to give them more business. Full Review

  • Uber
    Martin Kocourek Published date: February 16, 2018

    Imagine...you in other country. You need Uber. After ordering coming some stupid error that they need to confirm email address.Or you number...yes. you use local sim not associated with account. So no UBER...idiots. make it more dificult, put extra passwords, confirmation links. Hope they going to ban you in other countries. Full Review

  • Uber
    Awesome Banda Published date: February 18, 2018

    I booked cab two times around 11.30pm. Both drivers called me nd told me that sir we r too far from ur location please cancel it we cannot come this location. I cancelled it without knowing that uber would put penalty on me. Not good service Full Review

  • Uber
    Vivek Kamal Published date: February 16, 2018

    Ubers's new fraud scheme - allows drivers to cancel the trip and charge customers for it. Drivers are taking full advantage of this and after taking the booking they wait for 5 mins and cancel the booking and make free money. Uber has lost all ethics and soon will lose all loyal customers. Full Review

  • Uber
    Published date: February 14, 2018

    App good...google maps integration is issue...Sydney airport does not work!!! Was telling me driver was on his way when he had to sit in other side of airport waiting. Just get a taxi if you are nowhere near the allowed pick up area. Don't rely on Google maps to work with uber. Full Review

  • Uber
    Kakul Saxena Published date: February 18, 2018

    Recently uber has become a nightmare when it comes to choose paytm as payment mode. It asks me to select cash mode for payment, which is not convenient at all... Same is the problem with uber eats. I am a loyal customer of uber from last 1 year, but now I have to switch to ola for cashless travelling. Full Review

  • Uber
    Pei En Published date: February 15, 2018

    I have waited for this driver for about 10 mins and he suddenly cancelled it and i dont know why!!!! And plus if i were to cancle will i be charged $$ for the next ride???and what if he cancled will he get charged too??? Side note: Im fine with uber but is just that some unresonable driver suddenly cancelled it??? If they were to cancel shouldn't they cancel like 3-5mins??? And i will have to wait for 10 mins and then he cancle is this resonable??? Full Review

  • Uber
    Published date: February 18, 2018

    Totally unprofessional. Should leave India if you are more concerned about customer paying higher and ignoring their loyal customer. I missed my train due to late arrival of cab.They should have informed much earlier so that I could have arranged some other conveyance mode. Full Review

  • Uber
    Laura Vega Published date: February 19, 2018

    I hate how they take advantage of you. It is unbelievable this whole deal with surge prices. It is imposible to take my kid to school on time when my car is at the shop because it is always 1.8 or 2.9 or 3.3 today. Why would I pay 3 times what one trip costs it I have to use your service for a few more days? Full Review

  • Uber
    Syed Rehan Published date: February 19, 2018

    This is worst cab service my trip was cancelled by two drivers and took 30 mins. Tried to call almost 30 times and didn't lifted. Can't even call the customer support to complaint. If we cancel, we'd be imposed with charges. Full Review

  • Uber
    Subrat Kumar Published date: February 18, 2018

    The worst app I have ever used. They are not even responding our messages. They are cheating sometimes like if ur ride cost is very less and they will overcharged. It's better to use OLA. I have never been cheated. Full Review

  • Uber
    Deepak Bajoria Published date: February 16, 2018

    Totally misleading and cheaters. It promises a particular amount for ride and charges something else even when followed exact GPS route as suggested. It has no customer support virtually. They make automated replies to email without fully reading the concern. Full Review

  • Uber
    Adarsha Sreeramareddy Published date: February 16, 2018

    There is a bug in this app. Whenever I try to change payment option when booking, the app starts to freeze up. Making a booking by changing the payment option from the default one is impossible. Phone used is Honor 8 Pro on Android Oreo 8.0.0. Please fix this. Full Review

  • Uber
    Octavio Lima Published date: February 14, 2018

    Terrible, LYFT is a WAY BETTER CHOICE than uber. Had to wait 40 min for a driver that in the end never showed up. Tried getting another driver waited over 20 min and didn't show. Called them and they would respond but apparently didn't know how to speak, it was extreme frustrating. Lyft in the other hand, showed up really fast didn't have to wait crazy long time for my driver to get there, I'll recommend any one LYFT over uber a MILLION times. Greatly disappointed at the app for hiring incompetent drivers Full Review

  • Uber
    Tomazi Koper Published date: February 15, 2018

    Discusting app the drivers are mopsters that just try to charge cancellation fees. Used it once and never again the prices are also inflated by a mile. Do ur self a favour and avoid money grabbing drivers who will allways choose lingest path and like i said will try to get cancelation fee over inflated journey price. Full Review

  • Uber
    Wiskensley Pierre Published date: February 15, 2018

    FIX YOUR LOCATION ACCURACY. IT SUCKS. HOW Y'ALL GON HAVE ME WALK THE REST OF THE WAY WHEN THE ADDRESS IS SET TO THE DESTINATION POINT. I COULD UNDERSTAND FOR SECURITY REASONS BUT COME ON NOW Full Review

  • Uber
    Nirav Kanakhara Published date: February 19, 2018

    Uber, till last month I have tremendous experience with you. But now it's coming with lot of bugs in Uber app. It hangs a lot lot. To reproduce from main screen go-to payment option then go back to main screen. Now just click on menu option...it just hang and you have to kill the process to come out of this. Please fix it. Since I am using Uber everyday it's not good Full Review

  • Uber
    Srikar Dhupam Published date: February 17, 2018

    The worst app not regarding fares but regarding technical issues At time of sign-up it didn't asked me for mail. I forgot my password now when I'm trying to reset my password by clicking on forgot password it is unable to recognise that I'm the owner of the account even after entering OTP to reset password. Tried to reach customer care but didn't worked Full Review

  • Uber
    Aquiel Womble Published date: February 16, 2018

    The app didn't work. I couldn't add a payment method or select a location or anything. I know there are uber drivers in my area because my friends have gotten them before. This was very disappointing. Full Review

  • Uber
    angie huang Published date: February 19, 2018

    so bad. the drivers ask me to cancel the order to me. and if I canceled the order over time, I got a charge. now I got twice. fyi, I won't do that, but the drivers ask me. then, I got charge to pay 10k to next drivers soon. Hate it. fix it before someone else love other app Full Review

  • Uber
    rakesh nag Published date: February 16, 2018

    I have charge extra for driver mistake he cancelled the trip. 2 times. And we cannot complaint it . Because its ia international cal for us. They should give helpline number in india. Full Review

  • Uber
    Jack Kwei Published date: February 15, 2018

    Done with Uber and move on to Lyft. On my last 3 rides, 2 drivers canceled on me after I waited 15 mins. And the last ride was the most interesting one - after I booked my ride, someone called me and requested me to cancel the ride, I refused and decided to wait since the driver on the map still moved towards me, and at the end someone else showed up for the pick up. App is full of bugs, drivers are irresponsible, done with Uber Full Review

  • Uber
    Scott Matzke Published date: February 18, 2018

    I cannot stress this enough...Uber can go straight to hell. Customer service is non-existent; as in, literally does not exist. Having terrible service that EXISTS would be an upgrade. USE LYFT. Full Review

  • Uber
    Subham Majumder Published date: February 17, 2018

    i needed to make another account using another number because the previous does not book a car, it says "oops something went wrong". now after creating another account i have booked a car but it every now & then the app collapses. fix it quickly it very disturbing. Full Review

  • Uber
    Anji Methuku Published date: February 16, 2018

    Bad experience .For my yesterday's morning,8th Feb, trip I paid through Tez(UPI). However today,9th Feb, when I tried to book a ride it was showing the outstanding amount which I have already paid through UPI. I had to pay again to book my ride. I didn't find an option in UBER app to report this. Also there is no option to contact for issues other than their predefined issues. Apart from the above reported issue I always had a good time with UBER trips. Latest Update: I cannot find my issue in your predefined list of issues for a trip. How should I raise a complaint regarding this? My issue- I paid twice for my trip using the UPI payment service. Full Review

  • Uber
    Neerendra Chauhan Published date: February 16, 2018

    Had the play store provided the option of posting screenshot, I would have shown people here how poor the Uber customer support is. Its hard to believe for me that such grossing company didn't reply my query even after 3 days. They have charged me for a ride which I never took. Full Review

  • Uber
    A Shamanthak Sughnani Published date: February 16, 2018

    I have already made a payment, I tried reaching out to uber via mail, sent the images of the payment being successful and all they reply is with the same computer generated mail. I can't take a ride now because it keeps telling me pending payment. Please fix your payment issues and have a better customer service. Full Review

  • Uber
    Gokul R Published date: February 19, 2018

    Help is worst. Uber thinks I should not have any other questions except for their defined set of questions. Is it so uber? Always payby cash, don't add any other payment option. I added Paytm and uber made it default. Without adding money on Paytm I cannot book cab. When cabbies see Paytm or credit card as an option they take you for a ride. Full Review

  • Uber
    Anitra B. Published date: February 16, 2018

    DO NOT USE UBER. If their driver cancels on you because they are busy intoxicated, uber then charges you a $5 cancellation fee. Even if you immediately order another driver after the first one cancels, when you are clearly stranded in front of a business with 2 young children they dont care. No matter if you explained the situation they side with the driver and over charge the customer. I'd rather do business with LYFT because they are mostly more affordable and they pay their drivers better. Full Review

  • Uber
    Published date: February 17, 2018

    3 different cards. 2 Visas and MasterCard but you don't accept those all of a sudden. Used Uber a handful of times and all of a sudden my money army good enough. Had a family emergency and needed Uber but to no avail. I will be spreading the word to everyone I know and though a few people won't matter much I will be sure to make sure everyone I know uses lyft. Full Review

  • Uber
    Salem Bashwar Published date: February 19, 2018

    Last two years UBER Hyderabad service was excellent. Now they have incompetent drivers. They are unfamiliar with well known routes. Cancels ride and charge fee. Management does not investigate properly. Pay cash is the best option if you ride. Full Review

  • Uber
    Ludovic MOTTINI Published date: February 16, 2018

    I have a visa debit i used for a while and stopped working. No reason. No way to contact Uber to ask. I try to add another credit card, it says to try again. Again. Again... Plus, so many drivers are taking the ride but never show up to earn only the cancelling fees ! Full Review

  • Uber
    MK M Published date: February 16, 2018

    Since last two days while booking showing 2 or 3 minutes and after booking showing 14 minutes and it continues for almost half hour and drivers are asking me to cancel the trip. Even I try to cancel immediately within 5 minutes time charging cancelation charges saying driver is in trip for dropping others. Why I need to pay fine for your faults? Please try to be honest and improve your service. Full Review

  • Uber
    Published date: February 15, 2018

    [Update on 15/2/2018] Downrating the app from 2* to 1*. Absolutely frustrating to use this app now and customer service has hit the ground. Been following up for refund of a duplicate payment and Uber has ensured that the customer braves the maze to get any kind of support. Customer support wants screenshot to attached when there is no provision in the app. USERS BEWARE- Duplicate charges to your trip has become quite common in case of e-payments; so pls do periodically check your Uber account and card/bank account.. Uber hasn't got payment integration right.. [added on 7/2/2018] things seems to have gone from bad to worse people. Look out for duplicate charges. And Uber has stopped support on email.. classic case of a company who doesn't care any more. Full Review